1. Acceptance & "The Methodology"
By using QUEUED ("the Service"), you agree to these Terms. You acknowledge that QUEUED is more than a tool; it is a proprietary content methodology designed to build brand authority.
2. Description of Service
QUEUED provides AI-powered scheduling and strategy for Instagram, Facebook, LinkedIn, and TikTok. We reserve the right to limit access to certain tiers or features to maintain platform performance and service quality (the "Oversubscribed" principle).
3. User Accounts & Security
You must be 18+ and provide accurate data (including B-BBEE status if applicable). You are responsible for all activity on your account. We reserve the right to suspend accounts that use "bot-like" behaviour that risks our API standing with social platforms.
4. AI-Generated Content & Liability (The "Hormozi" Clause)
- User Responsibility: You are the "Editor-in-Chief." You must review, fact-check, and approve all AI-generated content before it goes live.
- No Guarantee of Results: While our methodology is designed for growth, we do not guarantee "viral" success, specific follower counts, or revenue.
- TikTok AI Labelling: You are strictly responsible for toggling the 'AI-Generated Content' label on TikTok for any realistic synthetic media generated by our tools, as per TikTok's 2026 Community Guidelines.
5. Social Media Integration
You grant us permission to act as your technical agent to post to Meta, LinkedIn, and TikTok. You must comply with their respective Terms of Service. Failure to follow platform-specific rules (e.g., copyright music on TikTok) may result in your account being flagged; QUEUED is not liable for platform-side bans.
6. Ownership & Intellectual Property
- Your Content: You own your original inputs and the final outputs. You grant us a licence to process this data to improve your specific brand voice model.
- Our Tech: You may not reverse-engineer our AI prompts, "Methodology" workflows, or the QUEUED brand assets.
7. Subscriptions, ZAR Payments & Cancellations (The "CPA" Clause)
- Pricing: All prices are in South African Rand (ZAR) and are billed monthly in advance.
- Cancellations: In accordance with the South African Consumer Protection Act, you may cancel your monthly subscription at any time. Cancellation will take effect at the end of your current paid billing cycle.
- Cooling-Off Period: For new subscriptions, a 7-day cooling-off period applies as per electronic transaction laws.
- Annual Plans: Fixed-term annual plans require 20 business days' notice for cancellation as per Section 14 of the CPA.
8. Limitation of Liability
QUEUED is provided "as-is." To the extent permitted by South African law, our total liability for any claim is limited to the amount you paid us in the 3 months prior to the claim.
9. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be settled in the courts of Cape Town.